Refund and Cancellation Policy

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Refund and Cancellation Policy
At VIVI Institute of Clinical Education, we are committed to providing high-quality education and training experiences. Please review our refund and cancellation policy below.

Refund Policy

We understand that circumstances may change. Our refund policy is as follows:
14+ Days Before Program Start

Direct users to the most common program groups without overwhelming them.

7–13 Days Before Program Start

Eligible for a 50% refund of the program fee.

7–13 Days Before Program Start

Eligible for a 50% refund of the program fee.

All refund requests must be submitted in writing to info@vivinstitute.ca.

Cancellation Policy

If you need to cancel your enrollment, please review our cancellation terms:
14+ Days Before Program Start

You may cancel your enrollment and receive a full refund, minus an administrative fee of $50.

7–13 Days Before Program Start

You may cancel your enrollment and receive a 50% refund of the program fee.

7–13 Days Before Program Start

Cancellations are not eligible for a refund.

If VIVI Institute cancels a program, you will receive a full refund.

Questions?

If you have any questions about our refund or cancellation policy, please contact us.

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